Services Provided
: : Rehabilitation
: : Dedicated Transport Service
: : Welfare
: : WorkLife Development
: : Personal Development
service request form
welfare



Social Services

Background

Although Singapore has become an affluent country, there are still pockets of people who are unable to have even their basic daily basic needs satisfied. They are the neglected elderly and people with severe disabilities.

The Association has members who are economically active and members who have ample familial support. But there are still some who could not be employed at all and even lack social support network to the extent that they have to live by themselves despite their physical disabilities. This is the group of people that needs the most financial and emotional help.

Our Aim

We therefore aim to provide our members with emotional and financial support. In addition, we also provide some medical support.

Emotional Support

Counseling Service

Members can approach the Social Services Department for free counseling services. Services include teaching members to

a) relax and manage stress,

b) manage their problems,

c) relate better with their families, employers and friends, and

d) gain insight about the own behaviour.

Befriender Service

Lonely members are matched with volunteers who make regular visits and brighten up the lives of these members. Anyone who wants to volunteer as a befriender can contact our Social Services staff.

Caregivers Support Group

The Social Services Department recognizes that taking care of a physically disabled person can be emotionally draining. A group of friends who are in similar situations would understand what a caregiver is going through and therefore be able to provide the right emotional support. Therefore caregiver support groups are being set up for caregivers of members to come forward and share their experiences. Any caregiver who may be interested to find out more or would like to join in the group, is welcome to contact our Social Services staff.

Other Activities Groups

There are many members who live alone or live a life with little social activities. The Social Services Department would be organizing activities to create opportunities for members with similar concerns to meet and make friends with one another. To do this we need volunteers. If you are interested in helping to organize the group activities, please feel free to call the Social Services Department.

Financial Support

Food Ration and Distribution

Members from needy families are given food vouchers bi-monthly to supplement their meagre household income.  

The Association also receives food items such as rice, biscuits and beverages from public donors to distribute them to members in needy households. We have a team of dedicated volunteers to help with the physical distribution.

Subsidy for Purchase or Repair of Mobility and Independent Living Aids

Mobility aids like wheelchairs and walking frames, and independent living aids like commodes, are essentials for the physically disabled. To make sure that our members are not deprived of such means of physical assistance, the Association provides subsidies for members who are financially disadvantaged, to purchase or repair such damaged equipment.  

(New)  CabbyCare Taxi Scheme - Started by CabbyCare Group of Taxi Drivers

The CABBYCARE TAXI SCHEME (henceforth known as “CabbyCare”) aims to meet the mobility needs of our members who are certified with permanent physical disability, and depend on taxis as a form of transport to attend medical treatment/consultations at hospitals, polyclinics, rehabilitation and dialysis centres.

Trips are provided on board taxis belonging to the COMFORTDELGRO GROUP, namely CITYCAB, COMFORT AND YELLOW-TOP through the taxi booking service with CITYCAB Customer Contact Centre only.

* Street hail trips will not be subsidized.

A subsidy of up to maximum 80% of the total fare (covering the booking fee and the meter fares) will be reimbursed by HWA upon receiving of original printed receipts, together with the “CabbyCare Trip Verification Form”.

Download Information Sheet.

Download Application Kit.

Download Trip Verification Form.

Referrals to NCSS for Financial Assistance

The Association’s members are eligible for many subsidy schemes offered by the National Council of Social Services. The Social Services Department helps to verify members’ eligibility for such subsidy and submit the applications on their behalves. Most popular amongst members are the following subsidy schemes:

Special Assistance Fund (SAF)

The objective of this fund is to provide financial assistance to persons with disabilities to purchase assistive equipment or technical aids for mobility or rehabilitative purposes.

More information is available at: http://www.ncss.org.sg/ncss/social_services/saf.html

Traffic Accident Fund

The Traffic Accident Fund (TAF) is a financial assistance scheme for people who have survived a road traffic accident but have acquired a permanent or temporary disability as a result.

More information is available at: http://www.ncss.org.sg/ncss/social_services/taf.html

Assistive Technology Fund

Assistive technology (AT) devices can help individuals with disabilities study or work alongside their peers. These devices help to maintain or improve the functional capabilities of individuals with disabilities. Some examples of AT devices are computer-assisted aids and hearing aids. The AT Fund provides financial assistance to help meet the high costs of buying these assistive devices.

More information is available at: http://www.ncss.org.sg/ncss/social_services/atf.html

Taxi Subsidy Scheme

The NCSS Taxi Subsidy Scheme is available for working adults and students with disabilities. 

It provides subsidies for disabled persons who are unable to take public buses and the MRT, and who are totally dependent on taxis as the only mode of transportation to and from work or school.

 More information is available at: http://www.ncss.org.sg/ncss/social_services/taxisubsidy.html

Medical Support

Medical Consultation
Every quarter volunteer doctors provide free consultation services at the Association’s premises .Members suffering from bedsores, spasms, pain or urinary problems can take advantage of the opportunities to have their health checked.

Brought to you by the friendly:

Social Service department